The pokies does not describe a standard points system that activates the welcome offer or reload promotions. Instead, its loyalty programme uses XP levels, with selected rewards becoming available as you move up the ladder. If you are checking how bonuses work, the pokies net is one reference point, but always compare the current casino terms before depositing because promotional details have changed between site versions.
How the pokies loyalty programme works
The loyalty scheme is built around ten levels, starting with Copper and ending with Rhodium. The site describes progress through XP rather than conventional redeemable points. It does not publish how much XP you earn for each Australian dollar wagered, so you cannot reliably calculate how long a level will take before playing.
XP levels and available rewards
Each level above Copper has an additional XP requirement. Steel, Chrome and the higher levels can provide an XP Redemption Bonus. From Bronze upwards, the ladder also lists a Wager Free Bonus. These are separate from the ordinary deposit promotions and should not be treated as automatic cash credits.
| Level | Additional XP required | XP Redemption Bonus | Wager Free Bonus |
|---|---|---|---|
| Steel | 125 | A$2.50 | Not listed |
| Chrome | 500 | A$10 | Not listed |
| Bronze | 2,000 | A$40 | A$25 |
| Silver | 7,500 | A$150 | A$120 |
| Gold | 30,000 | A$600 | A$600 |
| Platinum | 125,000 | A$2,500 | A$3,000 |
What the published terms do not explain
The available information does not state whether XP expires, whether levels can be downgraded, or whether a reward must be claimed within a fixed period. It also does not publish a VIP cashback rate, personal account manager, faster withdrawal privilege or birthday reward. Treat any such feature as unavailable unless it appears in your account or in current terms.
How loyalty rewards differ from casino bonuses
Loyalty rewards recognise activity over time, while a promotional bonus is normally tied to registration, a deposit or a particular day. The pokies lists both systems, but the available information does not say that XP can be used to unlock the first-deposit offer. A player should therefore keep the two tracks separate when checking a balance.
Welcome and reload offers use wagering conditions
The published versions of the the pokies welcome bonus have not been consistent. One archived offer showed 100% up to A$500 plus 50 free spins with a minimum A$20 deposit and 30x playthrough. Another version showed up to A$250, a A$30 minimum and 40x playthrough. A current indexed version referred to up to A$500 for selected invited players after three deposits.
These differences mean the offer shown at registration matters more than an old promotion page. Read the exact cap, minimum deposit, eligible games, playthrough and withdrawal restriction before accepting. One stated rule prevents withdrawals while an active bonus remains unfinished, unless you forfeit the bonus and its associated winnings.
Reload promotions also use their own schedule. The published examples include a 50% Monday offer capped at A$125, a 60% Tuesday offer capped at A$300 and a 75% Friday offer capped at A$750. Each listed reload promotion carries 40x playthrough. None is described as being activated by loyalty points.
- Open the promotion or loyalty area while logged in.
- Check whether the reward is labelled XP Redemption Bonus, Wager Free Bonus or deposit match.
- Read the minimum deposit, contribution rate, playthrough and withdrawal rules.
- Confirm the reward appears in your account before wagering.
What to check before using XP or depositing
Before you try to build loyalty status, check the practical limits around payments, verification and withdrawals. Deposits are listed through Visa, Mastercard and several cryptocurrencies, while withdrawals are by Australian bank transfer only. The site has published conflicting information about minimums, limits and processing times, so the cashier and current terms should be your final reference.
Verify the account and payment conditions first
The registration flow asks for an email address, password, confirmation of age and mobile number. The site says players must be at least 18, although one third-party review lists 21, which is another reason to read the live requirements carefully. Identity checks may be requested before payout, even where promotional material suggests verification is uncommon.
Card deposits have been listed with a A$30 minimum and a A$1,000 maximum, while a newer indexed snippet says deposits start at A$50. Bank-transfer withdrawal information has also differed, with figures of A$9,000 per day and A$9,000 per withdrawal appearing on related pages. Do not assume that a loyalty level changes these limits.
- Use a payment method held in your own name.
- Save the bonus terms shown before confirming a deposit.
- Check whether the reward is cash, wager-free credit or restricted bonus funds.
- Keep screenshots of the XP balance and activation message.
- Contact support before depositing if the reward status is unclear.
Check reputation and responsible gambling support
Independent feedback deserves attention before you commit funds. The the pokies trustpilot profile recorded a 1.7 out of 5 score from 213 reviews in the available research, with complaints commonly mentioning frozen accounts, verification at withdrawal and delayed payments. Review scores do not prove every complaint, but they are a useful warning to keep deposits modest and records complete.
The operator is not licensed by an Australian regulator, and the Australian Communications and Media Authority issued a formal warning to the named operator in September 2025. ACMA had listed 56 related domains as blocked on 18 September 2026. Do not use a VPN to bypass restrictions. BetStop does not cover illegal offshore casinos, so it cannot block this service. For confidential help, Gambling Help Online and the National Gambling Helpline are available on 1800 858 858, 24 hours a day.
Practical conclusion
The pokies uses an XP-based loyalty ladder, not a clearly documented points wallet for activating ordinary bonuses. XP may unlock listed redemption or wager-free rewards at certain levels, but the earning rate, expiry rules and activation process are not fully published. Check the live account screen, read every condition and never confuse a VIP reward with a deposit match. Given the licensing and payout concerns, the safest choice is to avoid depositing until the terms, limits and withdrawal process are clear.